RETURN & REFUND POLICY

RETURN & REFUND POLICY

Last updated: [19/12/2025]

Digital Products Refund Policy

MindForge sells digital products with immediate access upon purchase.

Although EU regulations generally exclude digital downloads from the right of withdrawal once access has begun, MindForge offers a voluntary 30-day refund guarantee.

Refund Conditions

You may request a refund if:

  • The request is made within 30 days of purchase

  • The product does not meet your expectations

To request a refund, contact us at:
📧 customer.care@mindforge.cloud

Please include:

  • Your order confirmation email

  • The reason for the request (optional but appreciated)

Refund Processing

  • Approved refunds will be processed using the original payment method

  • Processing time may vary depending on PayPal or Stripe

Abuse Prevention

MindForge reserves the right to refuse refunds in cases of suspected abuse, repeated refund requests, or fraudulent behavior.