RETURN & REFUND POLICY
RETURN & REFUND POLICY
Last updated: [19/12/2025]
Digital Products Refund Policy
MindForge sells digital products with immediate access upon purchase.
Although EU regulations generally exclude digital downloads from the right of withdrawal once access has begun, MindForge offers a voluntary 30-day refund guarantee.
Refund Conditions
You may request a refund if:
The request is made within 30 days of purchase
The product does not meet your expectations
To request a refund, contact us at:
📧 customer.care@mindforge.cloud
Please include:
Your order confirmation email
The reason for the request (optional but appreciated)
Refund Processing
Approved refunds will be processed using the original payment method
Processing time may vary depending on PayPal or Stripe
Abuse Prevention
MindForge reserves the right to refuse refunds in cases of suspected abuse, repeated refund requests, or fraudulent behavior.